Privacy Policy

By connecting with us, you are agreeing with our (NewLifeMedz) terms and conditions and sharing your data. This page is the Privacy Policy page, which will make you clear about what kind of data we are collecting from you, and what we are doing with the information.

1. Data Collection

We collect some data from the details provided by the customers during the registration time. This is only for the betterment of the site and our marketing. For this, we use some cookies. See the below list to know what kind of information we collect from you:

• Your full name
• Email address
• Mobile number
• Your location / shipping address
• Gender
• Payment type

2. What We Do With the Data

We use the information to recognize your choices. This information helps us to improve our services and to give you a better web surfing experience.

We save your data on our site so that when you communicate with us, you do not need to provide your details again and again — you have to do it just once.

Your information is used to save your login details, images, and web pages you visited, so that the next time you visit us we can reload your experience faster. We also use your details to notify you about our new products, discounts, offers, or any change made on our site.

3. When We Share Your Data

In some necessary conditions, we share your data with other parties. The conditions are:

• It is shared with payment provider third parties to complete the payment process.
• We share your information with third-party courier service providers to complete the delivery of your goods.
• We will share your data when the government asks us to do so for any legal process or anything under the governing law.

4. Declaration

NewLifeMedz ensures the safety of your information. We respect your privacy and it is valuable to us. We may change or update our privacy policy at any time, and you will be notified about any modification.

If you disagree with any of our policies, please do not continue using our site. If you have any queries or want to provide feedback on this policy, please get in touch with us through our contact page.

5. Prescription Verification & Pharmacist Authority

All prescription medications require a valid, verifiable prescription issued by a U.S. board-licensed medical doctor. Our licensed pharmacists retain full professional discretion to withhold, cancel, or query any order if contraindications, drug interactions, or prescription discrepancies arise.

6. Delivery & Temperature Control

Delivery timelines vary depending on your location and selected shipping method. Medications requiring cold-chain refrigeration (e.g., insulins, biologicals) are dispatched in certified thermal packaging to maintain product integrity.

7. FSA / HSA & Insurance Reimbursement

While we accept FSA and HSA cards directly, commercial third-party insurance claims are processed via itemized claim forms provided upon delivery. Please contact us for more details.

8. Cookies Policy

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. By using our site, you consent to our use of cookies in accordance with this policy. You can choose to disable cookies through your browser settings, though this may affect your experience on our platform.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All transactions are processed over encrypted connections (SSL/TLS). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

You have the right to access, correct, or request deletion of your personal data held by us at any time. To exercise these rights or if you have questions about your data, please reach out via our contact page.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after any changes constitutes your acceptance of the new policy.